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What to expect…

Reaching out for support isn’t always easy. Our aim is to connect in a way which is confidential, respectful, and person-centered to identify goals, support growth and help facilitate meaningful change.

Individual sessions

Sessions are typically 50 minutes and structured to meet your personal needs. Flexible support options include meeting online, via telehealth or at an outdoor setting - walk and talk. NDIS participants may be eligible for in-home support. Frequency will vary from person to person, though most prefer either a weekly or fortnightly schedule. This can be adjusted based on needs.

What can psychology support help with?

People choose to seek help for a range of reasons. For some, it may be to address a specific need or issue. For others, it may be to facilitate personal growth. Some examples include:

  • Mental health conditions

    Many people look for support to manage specific mental health conditions like mood disorders, such as depression, and anxiety disorders, such as generalised anxiety, social anxiety, panic disorder or specific phobias.

  • Neurodiversity

    Support can facilitate greater self-understanding and acceptance of Autism Spectrum Disorder and/or ADHD. Developing personalised tools to help handle sensory overload and manage meltdowns or shutdowns. Practical strategies for planning, organisation, focus, and managing time, which are critical for ADHD support.

  • Stress and life pressures

    Daily stress from work, school, finances, or major life changes can feel overwhelming and be difficult to adjust to. People often seek help to learn healthier ways to cope and prevent burnout.

  • Relationship difficulties

    Issues connecting with partners, family, friends, or coworkers are a common. Support can help improve communication, resolve conflict, and build healthier connections with others.

  • Trauma and difficult past experiences

    Experiences like abuse, accidents, or loss can leave lasting emotional effects. Psychological support helps people process and recover from these events safely.

  • Grief and loss

    Losing a loved one, a relationship, or even a job can trigger deep grief. Support helps people navigate these emotions and adjust to change.

  • Personal growth and self-understanding

    Not everyone who seeks psychological support is in crisis. Many people want to better understand themselves, improve confidence, or develop a stronger sense of purpose.

  • Major life transitions

    Changes like moving, career shifts, becoming a parent, or retirement can be challenging. Support helps people adapt and make decisions.

  • Behavioural concerns

    This includes issues like anger, addiction, or unhealthy habits. Psychological support can help identify patterns and build healthier behaviors.

  • Feeling “stuck” or overwhelmed

    Sometimes people don’t have a clear reason—they just feel off, lost, or unable to cope. Talking to a professional can bring clarity and direction.

Confidentiality

Psychologists have ethical and legal obligations to protect the privacy of clients. Client information is managed securely, respectfully and confidentially in accordance with the Psychology Board of Australia code of conduct and privacy legislation. This will be discussed in greater detail prior to engaging.

Fees

Talking Heads currently accepts referrals via Medicare, WorkCover, DVA, private health insurance and privately funded clients. The Medicare rebate for those referred by their GP under the Better Access initiative is currently $98.97 per individual session.

Self or Plan-Managed NDIS participants may be able to access capacity-buiding psychology support. Please reach out to your Support Coordinator or ask them to get in touch to discuss further.

Cancellations

48 hours notice is required to cancel or re-schedule an appointment. If this does not occur a cancellation fee of 50-100% of the consultation fee may be charged.

Please note, Talking Heads is not a crisis service. If you are in crisis, having suicidal or homicidal thoughts, or somebody else is in danger, call 000 or contact one of the below services

Lifeline 13 11 14 - A crisis support and suicide prevention service for all Australians.

Mental Health Line 1800 011 511 - The Mental Health Line offers professional help and advice for everyone. 

Beyond Blue 1300 22 4636 - Beyond Blue provide support to address issues related to depression, suicide, anxiety disorders and other related mental illnesses.​

Suicide Call Back Service 1300 659 467 - A free service for people who are suicidal, caring for someone who is suicidal, bereaved by suicide or are health professionals supporting people affected by suicide.

Kids Helpline 1800 55 1800 - A counselling service specifically for young people aged between 5 and 25.

Parentline 1300 1300 52 - Parent Line is a free telephone counselling and support service for parents and carers with children aged 0 to 18 who live in NSW.